Step One: Audit Your Website
Before you can dig in to optimizing your site, you need to know what you’re working with. Even though the idea of a new website build can be intimidating, sometimes, it’s a necessary step to elevate your digital presence. Consider how old your site is, what platform you’re using, and other core factors.
Step Two: Identify User Pain Points
If you’ve decided you want to go the route of fine-tuning your existing site, make sure you address any hang-ups your users may be experiencing. To unearth your users’ pain points, start by evaluating core metrics like bounce rate, time on page, and other engagement indicators.
Take things even further by reading heatmaps. Heatmaps are screen recordings of actual users on your site that have been marked up so you can understand how visitors interact with your site.
Finally, you can also perform tests if you have a hunch about a potential issue with captivating your audience’s attention. A/B testing is a data-driven way to identify user pain points. Instead of guessing what might resonate with your target audience, you can test multiple iterations of copy, design, or both on your website. This tactic can also be extremely helpful if you’re experiencing high traffic but low conversion rates.
Step Three: Create a Project Plan
Regardless of if you’re giving your site a totally new look and feel or if you’re just making some minor tweaks, it’s helpful for your team (and your developer!) to understand why you’re changing your site. Once you understand your why, you can start planning and assigning action items.
Step Four: Deploy
Once you’ve planned out how you’re going to tackle your project, it’s time to deploy! Invest in any tools you might need for repairing your site’s infrastructure, evaluating technical performance, and analyzing key metrics. Then it’s heads down until you’ve hit your markers. Or, you can…