So, you’ve launched a new website for your business with a fresh look and optimized content that perfectly explains your business and offering. Your sales team is standing by awaiting the influx of new leads. But their phones aren’t ringing and your inbox is empty. What went wrong?
Any number of factors can affect your conversions (or lack thereof), and many of those factors are things you have power over: your website’s layout, main navigation, content, plugins, and widgets … the list goes on.
The hard part of perfecting your website’s user experience is identifying the barriers that prevent visitors from, well, visiting and eventually converting into leads. Even more challenging is predicting and removing these barriers before your visitors actually reach them. But this is exactly why we suggest conducting usability testing as part of your new website build.